1. Exchange request is made within the stated time frame/limit.

2. The item(s) is faulty, damaged or defective at the time of delivery.

3. The received product(s) differed from the original order.

4. Anything is missing from the package including price tags, labels, original packing, etc.

– Exchange request is made within the stated time frame/limit.

– Please email pictures of the defective item to support@azrafashions.com or call at 8291094411 within 3 days after order delivery in the case to raise a dispute. Azra Fashions will look at each dispute on an individual basis and will make every effort to be fair to both parties.

– Please note that no dispute will be accepted after a given time period i.e. 3 days after order delivery.

– Buyer/Customer/order maker is fully responsible for all the purchases made are in good faith and have no intentions of false activity. In addition, the buyer must also solely take the responsibility of all selections made (articles/dresses/products).

– Our team can contact you in the event of any problem with the delivery of your items.

– We accept payments online using Visa and MasterCard credit/debit card in INR

– Payments you make for buying the products on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.

– Please read these terms and conditions carefully. These terms & conditions, as modified or amended from time to time, are a binding contract between the company and you. If you visit, use, or shop at the site.